Hello! I need to add a user to my account but am getting the error associated with adding a user who has an existing account. Can you please help?
Thanks!
Question
Add user with existing account
Hi Mackenzie,
Welcome to Box Community!
I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.
Thanks for posting!
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Hi, I also have this issue. Previously, I was told that anyone with an @usm.edu email address would be automatically added to our Box, but now, a person with this email type needs to be added and I am getting the same error as above. Any update on this?
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Hi
Welcome to Box Community and glad to help!
We've created a new case and a member of our team will contact you through email so please keep an eye out.
Have a great day!
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I’m having the same issue. Can someone from Box open a case and help me here as well please?
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