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Question

Add-on Box for outlook detects too much files

  • May 23, 2025
  • 1 reply
  • 14 views

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Hi I have the Box add-on for Outlook, but each time I want to save an attachment, the add-on detects the images from the signatures and proposes to save it.

Is it possible to change the settings so only the attached filed can be saved ?

Thank you 

1 reply

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Hi Pierre, 

Welcome to the Box Community, I'm happy to help!

This would be something our Product Support team would like to investigate with you and may require specific account information. 

I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

Kindly check your email for details and updates.

All the Best,