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Question

Add my account to my company's domain

  • May 27, 2025
  • 2 replies
  • 8 views

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Hello,

I have an account (created with my work email), but when IT services tried to add me to the company account, it didn't work.

How can add my account to my company's domain?

Thanks

2 replies

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Louise, 

Welcome to Box Community and glad to assist!

Looks like we need more details regarding the issue you reported. Is there an error while trying to invite you? 

Please attach a screenshot here, or you can have your IT services to contact Box Support directly. 

We'd love to further assist! 


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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Rona,

Thank you for your answer.

Please find attached a screencap of the message we get.jbh01J7ZKNP2FH6QW46C4Q91YVZ7D.png