Skip to main content
Question

Add my account to my company's domain

  • May 27, 2025
  • 2 replies
  • 99 views
Forum|alt.badge.img

Hello,

I have an account (created with my work email), but when IT services tried to add me to the company account, it didn't work.

How can add my account to my company's domain?

Thanks

    2 replies

    Forum|alt.badge.img

    Hi Louise, 

    Welcome to Box Community and glad to assist!

    Looks like we need more details regarding the issue you reported. Is there an error while trying to invite you? 

    Please attach a screenshot here, or you can have your IT services to contact Box Support directly. 

    We'd love to further assist! 

    Forum|alt.badge.img

    Hi Rona,

    Thank you for your answer.

    Please find attached a screencap of the message we get.jbh01J7ZKNP2FH6QW46C4Q91YVZ7D.png

    Terms of ServiceAccessibility statement