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Hello,


I have an account (created with my work email), but when IT services tried to add me to the company account, it didn't work.


How can add my account to my company's domain?


Thanks

Hi Louise, 


Welcome to Box Community and glad to assist!


Looks like we need more details regarding the issue you reported. Is there an error while trying to invite you? 


Please attach a screenshot here, or you can have your IT services to contact Box Support directly. 


We'd love to further assist! 

Hi Rona,


Thank you for your answer.


Please find attached a screencap of the message we get.jbh01J7ZKNP2FH6QW46C4Q91YVZ7D.png

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