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Question

Activation link was expired

  • May 23, 2025
  • 1 reply
  • 12 views

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the link to confirm my mail adress is expired and i need it to activate my account. Can you plz send me a new link 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Malak,

Welcome to the Box Community!

This would be something our Product Support team would like to investigate with you and may require specific account information. 

I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

Kindly check your email for details and updates.

Best,
Ann