I deleted some files but my account usage never goes down. Please can you run that script that recalculates my file usage yet again. Thanks.
Question
Account used space is maximum (10GB)
Hey, Marc!
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
All the Best,
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