Skip to main content
Question

Account Termination

  • May 23, 2025
  • 1 reply
  • 21 views

Forum|alt.badge.img

Hi 

We want to discontinue our account by the end of the month. 

Are we able to access our account post termination date?

How do we save/transfer our files to our server?

Do we need to delete the data?

Your response is highly appreciated.

Kind regards

Anabel Valencia

Clarity Professional Group

 

 

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

Thanks!