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Question

Account storage Space is Incorrect

  • May 27, 2025
  • 1 reply
  • 9 views

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After five (5) days, the space remains incorrect, I Can't Upload files

Today is now 19 August 2024

Again space in Box & Space in Box drive (Attached images)

Please run the script in order to correct it

Again:

Attach images:gae01J5NVMEDDM7Y03AM26MKAD81N.pngpli01J5NVKXZWZ18Y8MSXQMVJVCA7.png

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Gustavo,

Welcome to the Box Community!

This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and a representative is assisting you, please continue working with them and check your email for updates.

Thank you for posting!