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Question

Account storage Space is Incorrect

  • May 27, 2025
  • 1 reply
  • 4 views
C
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Good morning, today is 17 August, Space problem is not solved yet

My ID is: 32625532253

Thanks.

Attached imageshme01J5GHCJJ41RVQHC472MT578RK.pngyss01J5GHC7P40YTRSV751CHVSQ7F.png

    1 reply

    C
    Forum|alt.badge.img

    Hi Gustavo,

    Welcome to the Box Community!

    This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue, please continue working with them and check your email for updates.

    Thanks for your patience and please comeback and let us know how it goes!

    Best,
    Ann

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