I'm getting an error message when trying to upload stuff in my box saying I have reach out the max storage space but I only used 15 Ko out 0f 10 Gg.

How can this be fix?

Welcome to Box Community and glad to help! 

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Used Storage.

In the future, if you experience storage inaccuracies, please let us know in this forum. 

Thanks for posting!

Still getting the error message when uploading in box and my name is Daniel :)

@Rona Thank you, I confirmed and my account has been corrected (Richard) hopefully Daniel got his help to