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Question

Account storage limit reached

  • May 27, 2025
  • 1 reply
  • 64 views
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Hi,
when I try to add data to box I get this error: Account storage limit reached
I deleted a lof of file, but when I got check My account & Billing i still am at the same value for storage, it even grew. I deleted almost every file but still get the issue. 

    1 reply

    C
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    Hi there, 

    Welcome to Box Community and glad to assist! 

    When you receive this error during your upload. You may want to check who owns the folder you’re uploading files into.

    Note: Each folder storage will be counted against the folder owner’s storage limit.

    If the issue persist and you own the folder, please feel free to let us know.

    We’d love to further assist!

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