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Good evening, I get the following message when I try to upload files to our project Box - Account storage limit reached - however, in the bottom lefthand corner it states that we have only used 9.8 GB of 100 GB.


Please help!


Thanks,


Cecilia

Hi Cecilia, 


Welcome to Box community!


This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 


Thank you for posting!


Best,
Ann

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