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Question

Account storage limit reached

  • May 27, 2025
  • 1 reply
  • 8 views

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I can not add files to my folders because the system is telling me that the "Account storage limit reached".

I just upgraded and the system says that I am using 1.8MB of 100GB.

Help would be appreciated.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Lou, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

Thanks for posting!