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My account says I have 10 gigs of 10 gigs used space but I have deleted most of the file in my account including the trash bin. When I try to upload a file, I get this error message "Account storage limit reached". Can you help? Thanks.

Hi Louis, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

Hi Rona,
It's no problem, thank you.

 
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