i created a new folder in my account and every time i try to upload, it shows me that account storage limit reached.
I checked my account in admin console and i have unlimited storage.
What's going on?
Could you help me.
Question
account storage limit reached
Hi Anna,
Welcome to the Box Community, I'm happy to help!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.