This can be frustrating, especially if the folder isn't heavily used yet. Here are a few steps you can take to troubleshoot and resolve this issue:

1. 
   

   Check Folder Size: Verify the actual size of the "Restaurant Folders" to ensure it matches the reported size. Sometimes, hidden files or system files can consume unexpected space.

   
   


2. 
   

   Empty Recycle Bin: Ensure that deleted files from this folder haven't been moved to the Recycle Bin, which can still occupy space.

   
   


3. 
   

   Clear Cache: If you're using a cloud storage service, clearing the cache or temporary files might help free up space.

   
   

Summit Health Patient Portal com

Hi Shoaib,

Welcome to Box Community.

I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

Thanks for posting! 

Best,
Ann