Hi!
I have 3 folders in my account. Their total size is 4.3+1.6+0.1=6 Gb
But the main stat is showing 8.9 Gb
Trash box is empty. Where are those 3 Gb?
Thanks!
Hi!
I have 3 folders in my account. Their total size is 4.3+1.6+0.1=6 Gb
But the main stat is showing 8.9 Gb
Trash box is empty. Where are those 3 Gb?
Thanks!
i have same problem
Me, too.
Hi there,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
I have 25GB Storage. I uploaded 13.0 GB (14,047,526,912 bytes) to what should have been a Box account with NO data, and Box says I exceeded my 25GB limit...
Please explain.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.