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Question

Account showing incorrect storage numbers

  • May 27, 2025
  • 1 reply
  • 71 views
C
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Hi, 


Can one of the admins please reset my account so its showing correct GB used? I have had this issue in the past. 

 

Thanks!

    1 reply

    C
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    Hi Ivan,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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