Question

Account Recovery (un accessible email)

Forum|Forum|5 months ago
May 27, 2025
1 reply
9 views

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community-manager
Box Employee
34738 replies

Hi, my old email is deleted, so i can't rest password for the account which is linked with the email.

Please help

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community-manager
Author
Box Employee
34738 replies
Forum|Forum|5 months ago
May 27, 2025

Hi Ali,

Welcome to Box Community and glad to assist!

We can't generate a password reset email for deleted email account(s). We encourage you to setup your new account here.

Thanks for posting!