Skip to main content

Hello,


I am attempting to recover an old Box account that has a very old email (no longer in use or accessible) associated with it. Could anyone please give me some guidance as to if this would be possible, and if so, how to do it?


Thanks in advance!!

Hi,


Welcome to the Box Community!


This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.


Thanks for posting!


Best,
Ann


Reply