Hi there, 

Welcome to the Box Community!

From what I can see on my end, your account is still active. You may request for a new password below: 

https://account.box.com/login/reset?redirect_url=%2F

Thanks!

Thanks for your attention, but i"ve lost in my other account not this one. this account is new

regards

anyone can help me? i have a lot of photo there. memory that i cant do it again. regards