Skip to main content
Question

Account Recovery

  • May 27, 2025
  • 3 replies
  • 12 views

Forum|alt.badge.img

i have lost my account suddenly, i have my email but i can access my box account again.

can you help me?

3 replies

Forum|alt.badge.img
  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi there, 

Welcome to the Box Community!

From what I can see on my end, your account is still active. You may request for a new password below: 

https://account.box.com/login/reset?redirect_url=%2F

Thanks!


Forum|alt.badge.img
  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Thanks for your attention, but i"ve lost in my other account not this one. this account is new

 

regards


Forum|alt.badge.img
  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

anyone can help me? i have a lot of photo there. memory that i cant do it again. regards