A colleague needs account recovery assistance. They no longer have access to the original phone number associated with their account. Please advise.
Hi Corey,
Welcome to Box Community and glad to assist!
Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in.
Thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.