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Question

Account Recovery

  • May 27, 2025
  • 1 reply
  • 114 views
C
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A colleague needs account recovery assistance. They no longer have access to the original phone number associated with their account. Please advise.

    1 reply

    C
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    Hi Corey, 

    Welcome to Box Community and glad to assist!

    Since it's a login issue, please advise the affected user to open a new ticket and contact Box Support using this link. The link provided will allow you to open a ticket if you have trouble signing in. 

    Thanks for posting! 

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