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Account not working/ Files are gone

  • May 23, 2025
  • 1 reply
  • 7 views

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Hi, My account received a notification to contact billing. All of my files have been deleted. Can you please open a support ticket. This is for a company account. 

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 23, 2025

Hi Kira, 

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch. 

Thanks for posting!