Dear Support,
we a new account last week, but its not logging on Box Drive, we checked out the SSO under our platform, its all set, but even that the user is not able to login.
Error: Invalid Login Credentials
User account: <personal information-redacted>
Please feel free to compare with the account: <personal information-redacted> We built the two accounts at the same time mirroring another user account.
Thanks a lot!
Best Regards,
Walter Ferreira