How do we actually get in contact with Box support with a catastrophic account issue? The place to put in a ticket is not there either.
Question
Account downgraded and all files missing. Need actual support
Hi,
Welcome to the Box Community!
To help you with support request. Please click on the link. https://support.box.com/hc/en-us/requests/new
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.