Hi,
My account has been deactivated and I can't access all the files I need right away. It's a very urgent matter since we need those files for our daily operation.
I submitted the request and the case # is 2963011.
Could you please contact me and help ASAP?
Thank you.
Hi there,
Welcome to Box Community and glad to assist!
Looks like a member of our team has already updated your ticket#. Please refer to your ticket# as you will only be given update(s) using your existing ticket#.
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