I cancelled a personal account and created a business account. I have still not received a refund of $1800 for the personal account that was cancelled.. I am wondering when should expect a refund. It has been cancelled since Nov 25. 2020.
Question
Account Cancelled Still no refund
Hi James,
Welcome to the Box Community!
This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Cancellation team on your behalf.
You should be receiving an email confirmation shortly.
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