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Account Admin

  • May 23, 2025
  • 1 reply
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My Name is Jim (James A.) Rusnock and I am the owner of Double Eagle Voice & Data Systems LLC in Manassas VA. [703.392.1400 - main]

Yesterday, I started using Box to participate in a project owned by a customer of ours.

I appear NOT to be the Administrator of our company's 'Free' account.  I don't see access to an Admin Console and have not seen any Enterprise settings.

It's entirely possible this account was created by a former employee.  A little less likely is that I may have done a poor job creating it myself and forgotten.

Either way, I'd like to be the Admin so I can add another Managed User and make better use of our account.

Thank you,

-Jim Rusnock, President

1 reply

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Hi there, 

Welcome to the Box Community! 

As per checking, you are under a Free account and Admin Console is not available for this type of account. You may upgrade your account to have this feature. 

Thanks!