I haven't accessed my box.com account for a while. I have my email and password, but my account is requiring two factor authenticiation but is not connected to any authentication apps I currently have (and I have a new computer and new phone since I last used my account). I cannot change the settings to address this because I cannot get into my account. Is there a way support can grant me access to my account so I can update the 2FA? Otherwise I'm completely locked out.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.