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Question

Account Access

  • May 23, 2025
  • 2 replies
  • 32 views

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Hello! I need assistance gaining access to my original Box account. About a week ago, I was forced to log back into my account after an update. The company I work for (MAA) had my original account listed under an alternate email name. I am know unable to access my original account with my credentials and I’m afraid of losing almost 3 years of data. Can someone please assist?

2 replies

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Hi Rashad, 

Welcome to Box Community and glad to help! 

I  opened a new ticket and a member of our team will get in touch via email. Please keep an eye out. 

Thanks for posting! 


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Thank you!