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Question

Accidently Trashed file

  • May 22, 2025
  • 1 reply
  • 57 views
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I accidently deleted a file I need and immediately tried to Undo it. It can not be found in the trash folder. Where can it be? 

    1 reply

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    Hi Jasmin, 

    Welcome to the Box Community!

    You can use the search and filtering option in Box Trash to restore the file that you accidentally deleted.

    To sort and filter all items within the trash folder:

    You can filter content by items you own, or by items you’ve deleted.  To do this, directly beneath the folder label (Trash), click the Items I Own (or Items I Deleted) down arrow.  Then click the option you want.

    • The Items I deleted filter displays all items you have deleted, regardless of who created or owns the item.
    • The Items I own filter displays all deleted items you own, regardless of who deleted the item.

    To learn more about managing your Box Trash in this article: https://support.box.com/hc/en-us/articles/360044196093-Managing-Trash 

    Let us know if you have questions and we will do our best to help!

    Best,

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