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Question

Accidentily deleted folder

  • May 27, 2025
  • 1 reply
  • 56 views
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I accidentely deleted a folder. I search for it in the trash and foun the folder, but without the contents when i recoverd it.

How can I get my files that were in it back ?

Thanks for looking for it,

Maarten Merlevede

    1 reply

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    Hi Maarten, 

    Welcome to the Box Community!
     
    This would be something our Support team would like to investigate with you and may require specific account information.  
     
    It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
     
    Thanks for your patience and please comeback and let us know how it goes!
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