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Accidentally synced folders to my CPU

  • May 22, 2025
  • 1 reply
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I am a financial advisor and use BOX Sync to keep client files on my CPU.  I accidentally synched other financial advisors folders to my CPU.  How do I remove these folders from my CPU while ensuring they stay on BOX website?

 

Thank you-

    1 reply

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    Hi William, 

    Welcome to the Box Community!

    You may unsync a folder in Box.com and the folder should disappear on its own from your computer once Box Sync completed the "unsync" process. Box Sync will remove the folder from your computer by re-scanning your contents until its traces are gone.

    When you unsync a folder in Box.com, you are only removing it from your computer ﹣ it remains in your Box account.  

    To learn more, see our article on:

    Best,

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