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Question

Accidentally Saved Over a File

  • May 22, 2025
  • 2 replies
  • 123 views
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I accidentally rewrote over a file with another version. I need to get the file I saved over back. No older versions appear in the Version Histoy. Is there any way to get the file back?

    2 replies

    Forum|alt.badge.img

    Hi,

    Welcome to the Box Community!

    I'd like to set your expectations that Box saves limited versions and the maximum number of file versions you can access corresponds to your Box account type. Since you are under a free account, you can only access 1 file version history.  Please see this article for your reference: Accessing Version History.
    On the other hand, you can upgrade your account to Personal Pro and above so that you can have the privilege for this feature.
     
    Best,

    I have a free account, but accidentally saved over a file version. If I upgrade my account now, will I be able to see that prior version? Or will it only work for future versions after I upgrade?

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