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Question

Accidentally Deleted files

  • May 22, 2025
  • 1 reply
  • 15 views

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I am now the admin on our account and I accidentallty deleted the account of the old administrator and now I cant access all of our files. THey appear to be deleted but I can see them in the user section...HOw can I restor access to these files? It is rather urgent. 

1 reply

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Hi there, 

Welcome to the Box Community!

This issue should be best addressed by our Product Support. I've created a ticket and kindly check your email for updates. 

Thanks!