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Question

Accidentally deleted a folder

  • May 23, 2025
  • 3 replies
  • 44 views

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I may have accidentally deleted a folder. I can't find trash folder to recover.

3 replies

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If you are using Box through a browser, click on Bin on the left hand menu. You can search from there. Bin = trash. 

If you deleted it while using Box Drive on your local computer:
Login to Box on a browser and go to Admin
Content > Content Manager
Click on user name or filter to the user name
At the bottom of their files there is a TRASH folder. Click on it
Most-recently deleted files will be at the top. Check mark the ones you want then click RESTORE.

 


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Thank you. I was using my Android phone on BOX app which I could not find TRASH folder. Thank you for support. The file is retrieved. 


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Thank you Lorena