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Question

Accidental Deleted folder not in Bin

  • May 22, 2025
  • 2 replies
  • 10 views

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Hello, I have accidentally deleted a shared folder and it's not in my bin or in any of my colleagues's either. Could someone please let me know how to find it? 

Thank you,

Chiara

2 replies

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HI Chiara,

Welcome to the Box Community! I'm happy to help.

I see that we’ve already addressed your request via ticket #2684455.
 
Please reach out if there’s anything else we can assist with!
 
Best,

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Hello AJ,

My boss (owner of our box folder) has been looking for the trash folder but can't find it. Do you please know where to look into? 

I would really appreciate your help as I'm about finish on this production and I will need to make sure this folder is reinstated. 

Thank you,