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Question

Accessing files from a company that has filed bankruptcy

  • May 23, 2025
  • 1 reply
  • 12 views

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I was given a link to my wedding video files on Box, but shortly after the media company shut down without warning that these files would become inaccessible. I still have the links they sent me but it says it has been removed. Can anyone in tech support help me access the files?

1 reply

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Hi Rio,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

Thanks for posting!