Accessing Documents

Question

I see the files, won't allow me to open the file.   Keeps sending me back to the open or download the document.

community-manager · Answer

Hi DeeAnn,Welcome to Box Community and I'm here to help!Can you attach a screenshot of your issue(s) while trying to open your affected file? And kindly attach a screenshot in this post.We'd love to hear back from you!

Sign up

Community access is available only with a Box Account.

Sign in to the Box Community

Community access is available only with a Box Account.