Hello,
We are given Box Accounts through our client, and one of our staff has access issues recently. He cannot log in to his box account to access the shared folders like he used to before.
How can we reach out to you for further help on accessing his account?
Thanks,
Nasim
Hi Nasim,
Welcome to the Box Community! I'm happy to help.
This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates. Thanks for your patience!
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
