I was sent a link to collaborate and share files. I have accessed the link with the account linked to the same email. I see there were a few other posts about this as well but no resolution. Is there a fix for this yet?
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Hi Emily,
Welcome to Box Community and glad to help!
Did you get an error accessing the link to collaborate? If so, could you grab a screenshot and attach it in this forum?
We'd love to further assist!
Hello, no error message I received he email below. Clicked the link and was taken to my box account which was already logged in and there is no folder by that name in my account. 
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.