Question

Accessbillity Issues

Hi Team,

Im reaching you from Sonnedix. My name is Mercedes Cavalieri (mercedes.cavalierisonnedix.com)

I have problems given access to externals; this are the following emails. <personal information-redacted>

Do you know why they can't have access?

thanks!

Hi Mercedes,

Welcome to Box Community and happy to assist!

As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.

At this rate, please get in touch with your internal helpdesk team for immediate assistance.

Thanks for posting!

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