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Question

Access to Shared Folder

  • May 23, 2025
  • 1 reply
  • 8 views

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Hello, I have shared files but only the PDF's I am able to see, not the videos. When I click on the videos, an alert saying they have been moved populates. Thanks!

1 reply

Forum|alt.badge.img

Hi there, 

Welcome to Box Community and glad to assist!

Could you attach a screenshot of your error when you preview the affected file(s)? 

We'd love to further assist!