A company I am consulting with has invited me to have access to one of their company Box folders. When I clicked to accept the invitation, I was prompted to create my own Box login, which I did. But when I'm in my own Box account, I can't see the company's file. On their end, they aren't getting record that I've accepted the invite, even though I've clicked "accept" on the email invite a number of times. Please help!
Question
Access to shared file
Hi Jess,
Welcome to the Box Community!
I'm sorry for the confusion. I looked up your Box account and don't see any shared file/folder. Please make sure that the invitation is going to the right email address and ask the collaborator to send you the invitation again.
Best,
received email to Yancarlo Sanchez and can't into file #0676127050000001. please advise
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