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Question

Access To Certain Folders

  • May 23, 2025
  • 1 reply
  • 9 views
C
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I recently had a system update to my Android OS on my phone, and now I can't download images from the Box app to my camera folder on my phone. 

Is anyone else experiencing this? Is this an "update" from Box? :/

 

    1 reply

    C
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    Hi there, 

    Welcome to the Box Community!

    For me to check, may I have to the following: 

    • Was there any error message? 
    • Could you provide a screenshot? 
    • What OS do you have? 
    • Have you tried to uninstall/reinstall the app?

    Looking forward in assisting you. 

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