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Question

Access to Box account on personal phone blocked by Microsoft Portal

  • May 22, 2025
  • 2 replies
  • 9 views
C
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Hello, I need to have Microsoft Enterprise Portal on my personal phone to access some work applications. My problem is that box is blocked in my company so whenever I start box app it starts by checking if this app is allowed by Microsoft Portal and won't even let me login. This problem started a couple of months ago. is there any workaround other than removing Microsoft Enterprise Portal ? thanks

    2 replies

    C
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    Hi there, 

    Welcome to the Box Community!

    Your device policy may be blocking your access to Box so I'd recommend reaching out to your company's IT department to see if there is way to unblock your access to applications such as Box.

    Thanks for your participation in the Community and let us know how else we can help!

    Best,

    C
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    Hello, Thanks for your answer.

    My company is blocking access to BOX. But here I am trying to access Box from my personal phone.

    If I uninstall Microsoft portal from my personal phone, Box is working perfectly.

    It's not blocked by my device but by Microsoft portal.  So why is Box checking if the access is allowed by Microsoft portal for a personal account?

    I need Microsoft portal to access some other corporate tools from my personal phone. So it's not convenient to have to uninstall Microsotf portal every time I need to access box.

    Thanks

     

     

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