Skip to main content
Question

access to box

  • May 27, 2025
  • 1 reply
  • 10 views

Forum|alt.badge.img

when i enter the email address i want to access BOX from i get a message saying 'already taken'

1 reply

Forum|alt.badge.img
  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community and glad to assist!

Are you trying to setup a new account when this error occurred? For more context, please attach a screenshot of this error. 

We'd love to further assist!