I am getting this error message when try to access information in a folder. I should have access to it as I am part of the team who created the information.
This shared file or folder link has been removed or is unavailable to you.
Think it's a mistake? No worries: Just email the owner or get in touch with Box support. We're here to help.
How can I find out the owner or open a ticket with Box support to fix the problem?
Hi Manuel,
Welcome to Box Community and happy to assist!
As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.
At this rate, please get in touch with your internal helpdesk team for assistance.
Thanks for posting!
Hi Manuel,
did you get the answer to this question?
I am facing the same issue, I know the name of the folder, but not the owner, so I don't know to whom send the request.
Thanks
Yes, I did.
thanks,
can you please explain how to find the owner of the folder?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.