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Access Stats for Shared Documents

  • May 27, 2025
  • 1 reply
  • 155 views
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I used to be able to click on "Access Stats" and find out IP address, etc of when someone previewed / downloaded a file I shared with them.  That option doesn't seem to be a drop down on the 3 dots any longer.  How can I get this information.  Thanks!

    1 reply

    Forum|alt.badge.img

    Hi Tina, 

    Welcome to Box Community and glad to assist!

    Box enables you to track user activity on virtually any file in two ways:

    1. Recent activity, via avatars that display when you preview a file
    2. Lifetime activity via Content Insights, which provide comprehensive file usage statistics you can view or download

    These features enable you quickly and easily to see who has accessed a file and the action they took on it.

    Note

    Tracking file activity is available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are visible if you're an owner, co-owner, or editor of the file. If the "Hide collaborators and their activity from non-owners" setting is turned on for a folder, owners and co-owners still see file activity, but editors do not. See Managing Collaborators for more information.

    For the complete instructions, you can visit, "Tracking User Activity on Files."

    Hope it helps! 

     
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