Hi, I had tried several times to give access to elif.demirer@kyndryl.com and karolina.rummler@kyndryl.com. They receive no notification and therefore cannot access my box/folders.
Please support - thanks!
Question
Access Problems
Hi Ingrid,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Please check your email for details and updates.
I have a Box login through my affiliation with American Immigration Lawyers Association (AILA). After requiring two-step verification to be added, I am not longer able to access the files that I were shared with me. I currently do have two-step verification.
The last time I tried to access a box document (https://app.box.com/file/1140332561686), I received a message saying "Oops! We can't seem to find the page you're looking for." This problem began occurring after December 2022 and I have two folders that I need access to. Please create a ticket so this can be resolved.
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