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Question

Access from Salesforce

  • May 23, 2025
  • 1 reply
  • 13 views
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I have been granted access to some folders that I can see in Box and I am there as a viewer.

When I look at these folder in Salesforce I do not see the files. I get a message that says

Join Folder to Access

To view the contents of this folder, you must be added as a collaborator.

Collaborate Me
 
What is missing in my set up that I don't see the files in Salesforce Box, that I can see in web browser box?

    1 reply

    C
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    Hi Gareth, 

    Welcome to Box Community and glad to assist! 

    Please be informed that we're now working to address this Box for Salesforce issue using your existing ticket# 2839495. Please keep an eye to your email. 

    Thanks for posting!

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